INVESTMENTS

PRODUCT NAME

ISIN

STRIKE DATE

INDICATIVE PRICE

STATUS

FACTSHEET

BBVA Diversified Markets Memory Income Autocall Nov 2024 USD

ISIN: XS2892505491

STRIKE DATE: 22/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY BBVA
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,789.0800	6009.95
SMI	11,716.5000	13463.33
Nikkei 225	38,283.8500	64179.27
Russell 2000	2,406.6700	2835.462

STRIKE DATE 22/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Quarterly (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 1.875% Quarterly (7.50% p.a.) Income Trigger: 75% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 7.50% p.a.
ISIN XS2892505491
NEXT POTENTIAL MATURITY DATE 25/11/2025

Natixis 4 Year Annual Fixed Income Nov 2024 USD

ISIN: XS2736691242

STRIKE DATE: 22/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Natixis
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,789.0800	6009.95
Russell 2000	2,406.6700	2835.462
FTSE 100	8,262.0800	10254.81
Nikkei 225	38,283.8500	64179.27

STRIKE DATE 22/11/2024
RETURN & BARRIERS
7.01% Annual Fixed Income 60% European Barrier
P.A. RETURN
ISIN XS2736691242
NEXT POTENTIAL MATURITY DATE 22/11/2028

BBVA Low Hurdle Autocall Nov 2024 GBP

ISIN: XS2892499232

STRIKE DATE: 22/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY BBVA
TYPE Note
CURRENCY GBP
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,789.0800	6009.95
FTSE 100	8,262.0800	10254.81
Nikkei 225	38,283.8500	64179.27

STRIKE DATE 22/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Low Hurdle Autocall Autocall Opportunities: Semi-Annual (First Observation at 6 months) Autocall Trigger: 100% of initial level, reduced to 85% on the Final Observation Coupon Rate: GBP: 4.35% Semi-Annually (8.70% p.a.) Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 8.70% p.a.
ISIN XS2892499232
NEXT POTENTIAL MATURITY DATE 25/11/2025

Morgan Stanley 100% Capital Protected Autocall GBP Dec 2024

ISIN: XS2917923752

STRIKE DATE: 20/12/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: DOWNLOAD

COUNTERPARTY Morgan Stanley
TYPE Note
CURRENCY GBP
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Nikkei 225	38,701.9000	64179.27
FTSE MIB	33,766.2900	50029.17
S&P/ASX 200	8,066.9620

STRIKE DATE 20/12/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Capital Protected Autocall Autocall Opportunities: Semi-Annual (First Observation at 36 months) Autocall Trigger: 100% of initial level Coupon Rate: GBP: 4.20% Semi-Annually (8.40% p.a.) Capital Risk: None Capital Protection: 100% Capital Protected at maturity
P.A. RETURN
ISIN XS2917923752
NEXT POTENTIAL MATURITY DATE 20/12/2027

Morgan Stanley 100% Capital Protected Autocall USD Dec 2024

ISIN: XS2917923679

STRIKE DATE: 20/12/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: DOWNLOAD

COUNTERPARTY Morgan Stanley
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Nikkei 225	38,701.9000	64179.27
FTSE MIB	33,766.2900	50029.17
S&P/ASX 200	8,066.9620

STRIKE DATE 20/12/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Capital Protected Autocall Autocall Opportunities: Semi-Annual (First Observation at 36 months) Autocall Trigger: 100% of initial level Coupon Rate: USD: 4.25% Semi- Annually (8.50% p.a.) Capital Risk: None Capital Protection: 100% Capital Protected at maturity
P.A. RETURN
ISIN XS2917923679
NEXT POTENTIAL MATURITY DATE 20/12/2027

BNP Paribas Triple Index Reducing Autocall Nov 2024 ZAR

ISIN: XS2880947135

STRIKE DATE: 18/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY BNP Paribas
TYPE Note
CURRENCY ZAR
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
DAX	19,189.1900	24195.31
SMI	11,639.6000	13463.33
Nikkei 225	38,220.8500	64179.27

STRIKE DATE 18/11/2024
RETURN & BARRIERS
Maximum Term: 5 years Investment Structure: Reducing Autocall Autocall Opportunities: Annual (First Observation at 36 months) Autocall Trigger: 100% of initial level (reducing by 5% p.a.) Coupon Rate: USD: 15.60% Annually Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN
ISIN XS2880947135
NEXT POTENTIAL MATURITY DATE 18/11/2027

UBS World Indices 85-60 Memory Income Autocall Nov 2024 USD

ISIN: XS2937232499

STRIKE DATE: 18/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY UBS
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
FTSE 100	8,109.3200	10254.81
FTSE MIB	33,758.4300	50029.17
Nikkei 225	38,220.8500	64179.27
Russell 2000	2,306.3400	2835.462

STRIKE DATE 18/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 4.80% Semi-Annual (9.60% p.a.) Income Trigger: 85% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 9.60% p.a.
ISIN XS2937232499
NEXT POTENTIAL MATURITY DATE 18/11/2025

BNP Paribas World Indices 85-60 Memory Income Autocall Nov 2024 USD

ISIN: XS2888310096

STRIKE DATE: 18/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY BNP Paribas
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
FTSE 100	8,109.3200	10254.81
FTSE MIB	33,758.4300	50029.17
Nikkei 225	38,220.8500	64179.27
S&P 500	5,893.6200	7266.99

STRIKE DATE 18/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 4.725% Semi-Annual (9.45% p.a.) Income Trigger: 85% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 9.45% p.a.
ISIN XS2888310096
NEXT POTENTIAL MATURITY DATE 18/11/2025

Citi World Indices 85-60 Memory Income Autocall Nov 2024 USD

ISIN: XS2916899144

STRIKE DATE: 18/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Citi
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
FTSE 100	8,109.3200	10254.81
FTSE MIB	33,758.4300	50029.17
Nikkei 225	38,220.8500	64179.27
S&P 500	5,893.6200	7266.99

STRIKE DATE 18/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 4.935% Semi-Annual (9.87% p.a.) Income Trigger: 85% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 9.87% p.a.
ISIN XS2916899144
NEXT POTENTIAL MATURITY DATE 18/11/2025

Morgan Stanley World Indices 85-60 Memory Income Autocall USD Nov 2024

ISIN: XS2893978507

STRIKE DATE: 18/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Morgan Stanley
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,790.3300	6009.95
Nikkei 225	38,220.8500	64179.27
Nasdaq 100	20,539.1900	28508.03

STRIKE DATE 18/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 4.71% Semi-Annual (9.42% p.a.) Income Trigger: 85% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 9.42% p.a.
ISIN XS2893978507
NEXT POTENTIAL MATURITY DATE 18/11/2025

BBVA 75-60 Memory Income Autocall USD Dec 2024

ISIN: XS2892525093

STRIKE DATE: 12/12/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: DOWNLOAD

COUNTERPARTY BBVA
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,965.5300	6009.95
FTSE MIB	34,857.3700	50029.17
Nikkei 225	39,849.1400	64179.27
Russell 2000	2,361.0810	2835.462

STRIKE DATE 12/12/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 4.00% Semi-Annual (8.00% p.a.) Income Trigger: 75% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 8.00% p.a.
ISIN XS2892525093
NEXT POTENTIAL MATURITY DATE 12/12/2025

Goldman Sachs Cap Protection Growth Participation Nov 2024 USD

ISIN: XS2814503525

STRIKE DATE: 15/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Goldman Sachs
TYPE Note
CURRENCY GBP
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Goldman Sachs Global Multi-Asset Allocator 6% Index	150.5400	148.83
US CPI Urban Consumers NSA	315.6640	335.123

STRIKE DATE 15/11/2024
RETURN & BARRIERS
Investment Structure: Participation Maximum Term: 5 years Participation Rate: USD = 100% participation Averaged Quarterly throughout term Capital Protection: Capital Protected Capital Risk: 100% Capital Protected
P.A. RETURN
ISIN XS2814503525
NEXT POTENTIAL MATURITY DATE 15/11/2029

Santander Diversified 75-60 Memory Income Autocall Nov 2024 GBP (XS2922146696)

ISIN: XS2922146696

STRIKE DATE: 15/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Santander
TYPE Note
CURRENCY GBP
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,794.8500	6009.95
SMI	11,627.0400	13463.33
Russell 2000	2,303.8350	2835.462
Nikkei 225	38,642.9100	64179.27

STRIKE DATE 15/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Quarterly (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: GBP: 1.75% Quarterly (7.00% p.a.) Income Trigger: 75% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 7.00% p.a.
ISIN XS2922146696
NEXT POTENTIAL MATURITY DATE 17/02/2026

Santander Diversified 75-60 Memory Income Autocall Nov 2024 USD

ISIN: XS2922146423

STRIKE DATE: 15/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Santander
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,794.8500	6009.95
SMI	11,627.0400	13463.33
Russell 2000	2,303.8350	2835.462
Nikkei 225	38,642.9100	64179.27

STRIKE DATE 15/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Quarterly (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 1.85% Quarterly (7.40% p.a.) Income Trigger: 75% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 7.40% p,a.
ISIN XS2922146423
NEXT POTENTIAL MATURITY DATE 17/02/2026

Soc Gen Banks Early Low Hurdle Autocall Nov 2024 USD

ISIN: XS2928180681

STRIKE DATE: 15/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Societe Generale
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Banco Santander	4.5765	10.444
Deutsche Bank AG	16.0600	27.095
Commerzbank AG	15.9000	36.22
UniCredit SpA	40.7700	70.65

STRIKE DATE 15/11/2024
RETURN & BARRIERS
Maximum Term: 4 years Investment Structure: Defensive Autocall Autocall Opportunities: Quarterly (First Observation at 6 months) Autocall Trigger: 95% of initial level with 75% Glider at month 12 Coupon Rate: USD: 5.31% Quarterly (21.24% p.a.) Capital Risk: Not capital protected Capital Protection Barrier: 50% Final level (European style)
P.A. RETURN 21.24% p.a.
ISIN XS2928180681
NEXT POTENTIAL MATURITY DATE 15/05/2025

Société Générale US Tech early low hurdle autocall USD December 2024 – Factsheet upon request

ISIN: XS2928239917

STRIKE DATE: 16/12/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Société Générale
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Amazon.com	232.9300	238
Microsoft	451.5900	397.36
Nvidia Corporation	132.0000	200.42
Tesla Inc	463.0200	381.59

STRIKE DATE 16/12/2024
RETURN & BARRIERS
Maximum Term: 4 years Investment Structure: Defensive Autocall Autocall Opportunities: Quarterly (First Observation at 6 months) Autocall Trigger: 95% of initial level with 60% Glider at month 12 Coupon Rate: USD: 5.75% Quarterly (23.00% p.a.) Capital Risk: Not capital protected Capital Protection Barrier: 50% Final level (European style)
P.A. RETURN 23.00% p.a.
ISIN XS2928239917
NEXT POTENTIAL MATURITY DATE 16/12/2025

Natixis 3 Year Fixed Income GBP December 2024

ISIN: XS2736691085

STRIKE DATE: 11/12/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: DOWNLOAD

COUNTERPARTY Natixis
TYPE Note
CURRENCY GBP
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,959.3500	6009.95
Russell 2000	2,394.1590	2835.462
Nikkei 225	39,372.2300	64179.27

STRIKE DATE 11/12/2024
RETURN & BARRIERS
Maximum Term: 3 years Investment Structure: Fixed Income Fixed Income Rate: GBP: 6.50% p.a. (Paid Quarterly) Capital Risk: Not capital protected Capital Protection Barrier: 65% Final level (European style)
P.A. RETURN
ISIN XS2736691085
NEXT POTENTIAL MATURITY DATE 20/12/2027

Santander 70-60 Memory Income Autocall Nov 2024 GBP

ISIN: XS2922141465

STRIKE DATE: 12/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Santander
TYPE Note
CURRENCY GBP
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,744.6900	6009.95
SMI	11,712.0900	13463.33
Nikkei 225	39,376.0900	64179.27
Russell 2000	2,391.8480	2835.462

STRIKE DATE 12/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: GBP: 3.00% Semi-Annually (6.00% p.a.) Income Trigger: 70% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 6.00% p.a.
ISIN XS2922141465
NEXT POTENTIAL MATURITY DATE 12/11/2025

Citi 65-60 Memory Income Autocall Nov 2024 USD

ISIN: XS2907340371

STRIKE DATE: 12/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY Citi
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,744.6900	6009.95
SMI	11,712.0900	13463.33
Nikkei 225	39,376.0900	64179.27
Russell 2000	2,391.8480	2835.462

STRIKE DATE 12/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Income Autocall Autocall Opportunities: Semi-Annually (First Observation at 12 months) Autocall Trigger: 100% of initial level Memory Income Rate: USD: 3.22% Semi-Annually (6.44% p.a.) Income Trigger: 65% of initial level Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 6.44% p.a.
ISIN XS2907340371
NEXT POTENTIAL MATURITY DATE 12/11/2025

BBVA Memory Knock-Out Autocall Nov 2024 USD

ISIN: XS2879186661

STRIKE DATE: 12/11/2024

INDICATIVE PRICE: Not available

STATUS: Previous

FACTSHEET: CONTACT

COUNTERPARTY BBVA
TYPE Note
CURRENCY USD
CURRENT PRICE Not available

UNDERLYING	STRIKE LEVEL	PREVIOUS CLOSING LEVEL
Eurostoxx 50	4,744.6900	6009.95
S&P 500	5,983.9900	7266.99
Nikkei 225	39,376.0900	64179.27
FTSE MIB	33,607.1400	50029.17

STRIKE DATE 12/11/2024
RETURN & BARRIERS
Maximum Term: 6 years Investment Structure: Memory Knock-Out Autocall Autocall Opportunities: Semi-Annual (First Observation at 12 months) Knock-Out Trigger: 100% of initial level Coupon Rate: USD: 6.00% Semi-Annually (12.00% p.a.) Capital Risk: Not capital protected Capital Protection Barrier: 60% Final level (European style)
P.A. RETURN 12.00% p.a.
ISIN XS2879186661
NEXT POTENTIAL MATURITY DATE 12/11/2025

EMAIL: enquiries@idad.com

DISCLAIMER

IDAD Limited, formed in 2002, has developed a reputation as a Structured Product powerhouse. Our approach is based on capital preservation first, with growth or income opportunities structured to suit different market conditions.

Terms and Conditions of use

This website constitutes a financial promotion and has been issued and approved for the purpose of section 21 of the Financial Services and Markets Act 2000 by IDAD Limited. IDAD Limited is authorised and regulated by the Financial Conduct Authority FCA FRN 740499. IDAD is a limited company registered in England and Wales number 4521366.

The purpose of this website is to inform Independent Financial Advisors (“IFAs”) and other professional intermediaries of the products and services offered by IDAD Limited. The information in this website should not be considered as an offer to purchase securities, and nothing stated within this website constitutes advice.

Neither this website nor any documents contained within it constitutes investment advice or an offer or solicitation to sell in any jurisdiction in which an offer, solicitation, purchase or sale would be unlawful under the securities law of that jurisdiction. The material contained within is purely for information purposes and its accuracy cannot be guaranteed. Investments may go up or down in value and you may lose some or all of the amount invested. Past performance is not necessarily a guide for the future. Returns from the structured products are at risk in the event of any of the institutions who provide securities for these products default on their financial obligations. Any decision to invest should be based on the information contained in the relevant term sheet or prospectus (and any supplements thereto) of the relevant product which includes information on certain risks associated with an investment.

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AUTHORISED FINANCIAL SERVICES PROVIDER

IDAD Africa is an authorized financial services provider (FSP number 50937) in terms of Section 8 of the FAIS Act.

A copy of our license certificate is available on request.

FSP Name	IDAD Africa pty Ltd
Registration number	50937
Contact person	Emily Goldring
Email	Contact@idad.africa
Telephone number	+44 (0)1730 778117

COMPLIANCE OFFICER

Name	Masthead (Pty) Ltd
Telephone number	021 686 3588
Email address	info@masthead.co.za
Website	www.masthead.co.za

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If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 663 274 . The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.

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Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Sector Conduct Authority to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSCA seriously, in particular, the requirement to treat customers fairly.

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PAIA MANUAL

This information manual provides an outline of the types of records held by IDAD Africa and explains how one may submit requests for access to these records in terms of the Promotion of Access to Information Act, 2 of 2000 (“the Act”). It is available by emailing contact@idad.africa

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